We are very confident about our sizing and as we have spent almost 2 years perfecting the size of our shoes, our remake rate is only 1 for every 300 shoes. Alternatively, please take your shoe to a local cobbler and we will cover reasonable costs in the form of site credits. If you ordered, the wrong size, we would remake your shoe a size up and down, subject to size availability, and only in the same design, width, color and material of the original purchase. When trying on shoes, please be mindful not to scratch the soles or mark the shoe box. Please make sure your items are returned new, unused and with all packaging and inserts. Select muscle groups and create your own workout that fits your schedule. I can't tell you how much finding your site has meant to me. and other fitness & sports activities with adidas Runtastic apps.
I show pic of them to my niece and it's helping us decide on fabric choices. I love your design app, and that I can upload my fabric swatches. You have 10 days from the date you received your order to return your shoes for remake. My niece is thrilled, we are both in heaven, can't wait to get started. Email us a copy of the receipt and we will add credits to your account to cover this cost. You can take your shoes to a local cobbler who will be able to stretch your shoes by up to half a size to make them much more comfortable. WHAT SHOULD YOU DO IF YOUR SHOES ARE A LITTLE TIGHT?
If you ordered the wrong size, we would remake your shoe a size up or down, subject to size availability. Please also reach out to our stylists to get advice on the best style and size for your feet. We use international standard sizing followed by most shoe brands, so please choose a shoe size you wear most often. We invite you to check out our reviews on Facebook and Google and hear from the experiences of our customers. In every step of our process, from leather selection to stitching, we place an emphasis on quality. We go through great lengths to ensure the utmost standard of quality in shoemaking. The attention we pay to the smaller elements of each pair we make is what makes all the difference.
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